Absence

During my internship at Hindustan Petroleum Corporation Limited, I worked on redesigning four legacy digital platforms: the Alumni Portal, MyHPCL, the Vendors Portal, and the Jobs Portal. Each platform served a different audience and came with its own usability challenges, from cluttered layouts and outdated navigation patterns to dense information structures that made important tasks difficult to complete.

My primary focus was the Alumni Portal, which required a more accessibility driven approach because it served retired employees with varying levels of comfort using digital interfaces. The project involved understanding user needs, simplifying complex information, balancing HPCL’s established brand identity, and creating clearer, more approachable digital experiences across the portal ecosystem.